Open SUNY+ Support
HelpDesk Service Notice:
The Open SUNY HelpDesk will be closed on Thursday November 23rd and Friday November 24th.
If needed, please contact us by clicking on the Submit Help Ticket button. Ticket requests received on those days will be responded to when the HelpDesk re-opens on Saturday. Weekend hours remain the same. You may also visit our self-service Knowledge Base for help. Happy Thanksgiving!
Are you a student in a program powered by Open SUNY?
If you need technical assistance with courses that are part of a degree program powered by Open SUNY, please take advantage of Open SUNY’s 24 hours a day / 7 days a week signature support, which is free for those in degrees powered by Open SUNY.
Call the Open SUNY Hotline toll free at:
1-844-673-6786 (1-844-OPENSUNY)* (Toll-free within the United States)
Click on the “Help Request” button below to submit a short request if:
- You need help or have questions about online learning and Open SUNY
- You are having trouble using the Open SUNY Navigator to find the course or degree you are looking for
- You are a prospective student looking to Get Started or have questions about online learning and who to contact at all the SUNY campuses