HelpDesk Service Notice:
The Open SUNY HelpDesk will be closed on Thursday November 23rd and Friday November 24th.
If needed, please contact us by clicking on the Submit Help Ticket button. Ticket requests received on those days will be responded to when the HelpDesk re-opens on Saturday. Weekend hours remain the same. You may also visit our self-service Knowledge Base for help. Happy Thanksgiving!
Please use the information below and in the navigation to the left to contact Open SUNY.
Are you already a student and need help with your online course? For assistance with online course access, passwords, internet connectivity, and other technical issues, please contact the HelpDesk.
Are you looking for more information on Open SUNY? To receive general information or to express interest in registering for courses at a specific campus, you can contact the Open SUNY team by using our online information request form: Contact Open SUNY.
Online Course or Online Degree Information
Do you need more information about a specific online course or online degree program being offered by a SUNY Campus? Please contact the campus directly, using our Campus Contact information page.
Do you need to speak with an Open SUNY representative? Please contact us during regular business hours.
Prospective Students – Call Recruitment Response Center
800-342-3811 or 518-320-1888 (outside the US)
Current Students, Faculty, or Staff – Call Open SUNY Support Services HelpDesk
1-844-673-6786 (1-844-OPENSUNY)* (Toll-free within the United States)
* Press option 1 to reach the HelpDesk
Please send mail inquiries to:
State University of New York
SUNY Plaza N116A, Albany, NY 12246